Question 1

What admin tasks can you delegate to us?

Accepted Answer

You can hand over the admin tasks that slow you down most. That can include inbox management, diary support, scheduling, data entry, document prep, customer follow-up, and general business admin. Need something more specific? Ask us. If it helps you save time and stay organised, it can usually be delegated.

Question 2

What should you expect when you begin working with us?

Accepted Answer

You start with a straightforward onboarding call. We look at what you want to hand over, agree priorities, and set up a simple way of working that fits your business. Then we get to work, keep you updated, and refine the support as we go. The aim is simple: less admin for you, more time for growth.

Question 3

Is your support UK-based, and is your information kept secure?

Accepted Answer

Yes — your support is 100% UK-based. That means better cultural fit, smoother communication, and a team that understands how you work. We also treat your data with care and use secure processes to protect your information. You get reliable support without the usual HR hassle, backed by over 20 years of experience.

Question 4

How do the monthly retainers work?

Accepted Answer

We keep things simple with hourly rates or monthly packages. You book a block of hours that fits your budget, giving you total cost certainty with no hidden extras to worry about.

Question 5

What are your working hours?

Accepted Answer

Our team works Monday to Friday, 09:00 to 17:00 UK time. You get reliable support during standard business hours, with quick replies and consistent delivery when you need it.

Question 6

How can you choose between hourly support and a monthly retainer?

Accepted Answer

You choose the setup that fits your workload. Hourly support works well when you need flexibility, while a monthly retainer gives you a set block of hours for predictable costs. Either way, you get clear pricing and no hidden extras. Not sure which option suits you best? We can help you decide.